Application Service Delivery Manager - Buckinghamshire ITSM ITIL
Our client is a large finance company whom is going through some major changes and now are seeking and application Service Delivery Manager whom will be responsible for the lifecycle of the Application, from initial deployments , through releases, platform upgrades, refresh cycles of components etc. ending with the decommission or replacement . He/she is also responsible for the end to end availability and meeting Business Requirements for performance whilst ensuring compliance and Production costs control.
This individual will be the person that the developers will hand the applications over to after they have developed them, then provided happy with the application, make the transition over to production and release, checking the availability of the applications, tracking the applications and identifying any issues that may affect the app. Strong experience of vendor management on a global,corporate scale.
· ITIL Service Management
· Project qualification i.e Prince 2, CPMP
· Fluent English
· Availability to travel internationally for business purposes, potentially for extended periods (up to 1 month)
· Ability to manage large and complex IT projects involving multiple vendors and stakeholders in diverse geographical locations.
· 5 years experience managing Corporate IT infrastructure and application production environments including managing IT projects
· 5 years experience in managing Application Service Delivery ideally in Financial Services
· Outsourced delivery models
· Negotiation and conflict resolution skills
· Communication skills
· Solid understanding of technology such as Unix, windows, Oracle.
· Cost and budget management
· Specialisation in management information systems and/or Computer science would be highly desirable
· Service Management tools such as ServiceNow.
|Advertiser||Hays Specialist Recruitment Ltd|
|Contact Name||Melani Wykes|
|Telephone||01908 679595 (Please reference IT Job Board when calling)|
Salary: £60000.00 - £70000.00 per annum + Benefits | Location: Reading
Salary: £55000 - £60000 per annum + Car | Location: Reading
Salary: £300.00 - £390.00 per annum | Location: High Wycombe
Salary: £50000.00 - £60000.00 per annum + Car Allowance + Benefits | Location: Slough
Salary: £45000.00 - £55000.00 per annum | Location: Reading