Software Training & Support Consultant - Oxford - £35k + Package
My clients provides bespoke Software solutions for Central and Local Governments, innovative SME's and Global clients. At their fantasic offices in Oxford, complete with Chill Out Area and Pool Table, they are incredibly social and offer a unique working environment and fantastic Central Oxford location.
* Experience of training small groups on software products.
* Technical troubleshooting skills.
* Strong communication and interpersonal skills as the successful candidates will be working directly with clients.
* Writing technical documentation.
* Ability to work as part of a busy training and support team.
* Training qualification / accreditation.
* Experience of contracts and finance management systems.
* Valid UK Driving Licence - Travel will be required
The role involves the following tasks:-
Product Training / demonstrations - Preparation of training materials and database. Running multi-day training sessions with users of varying ability.
First and second line support - Dealing with support requests submitted by clients. This could range from a usability issue to investigating a bug or writing an Ad Hoc report.
On site consultancy / Go live assistance - Visiting a client on site to assist with the smooth transition of a system from test to go live.
Testing - Testing new releases. Writing and updating test plans. Logging faults.
To discuss this and other exciting Microsoft BI / SQL Server / MS BizTalk opportunities in more detail please send your CV to email@example.com or call Ben Townsend on 0191 230 1883 in complete confidence ASAP.
Nigel Frank International is the leading Microsoft technology recruitment firm in the UK, advertising more Microsoft jobs than any other agency. We deal with both Microsoft Partners & End Users throughout the UK and Europe and we have never had more live requirements & jobs for Microsoft professionals. By specialising solely in placing candidates in the Microsoft technology market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities are.
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Job reference information
||Nigel Frank International Ltd
||+ 44 191 230 1883 (Please reference IT Job Board when calling)