Software Training & Support Consultant - Oxford - £35k

Software Training & Support Consultant - Oxford - £35k + Package

My clients provides bespoke Software solutions for Central and Local Governments, innovative SME's and Global clients. At their fantasic offices in Oxford, complete with Chill Out Area and Pool Table, they are incredibly social and offer a unique working environment and fantastic Central Oxford location.

Essential requirements:
* Experience of training small groups on software products.
* Technical troubleshooting skills.
* Strong communication and interpersonal skills as the successful candidates will be working directly with clients.
* Writing technical documentation.
* Ability to work as part of a busy training and support team.

Desirable requirements:
* Training qualification / accreditation.
* Experience of contracts and finance management systems.
* Valid UK Driving Licence - Travel will be required

The role involves the following tasks:-

Product Training / demonstrations - Preparation of training materials and database. Running multi-day training sessions with users of varying ability.

First and second line support - Dealing with support requests submitted by clients. This could range from a usability issue to investigating a bug or writing an Ad Hoc report.

On site consultancy / Go live assistance - Visiting a client on site to assist with the smooth transition of a system from test to go live.

Testing - Testing new releases. Writing and updating test plans. Logging faults.

To discuss this and other exciting Microsoft BI / SQL Server / MS BizTalk opportunities in more detail please send your CV to b.townsend@nigelfrank.com or call Ben Townsend on 0191 230 1883 in complete confidence ASAP.

Nigel Frank International is the leading Microsoft technology recruitment firm in the UK, advertising more Microsoft jobs than any other agency. We deal with both Microsoft Partners & End Users throughout the UK and Europe and we have never had more live requirements & jobs for Microsoft professionals. By specialising solely in placing candidates in the Microsoft technology market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities are.

Microsoft BI / MS SQL / ASP.net / C# / Developer / Consultant / Visual Studio / .Net / Java / Web Developer / HTML / Senior Developer/ Oxford / Buckinghamshire / Berkshire / Gloucestershire / Hertfordshire / 1st Line Support / 2nd Line / Testing / MS SQL / ASP.net / C# / Application Developer / Support / Application Support / .Net / Java / Oxford / Oxfordshire / Buckinghamshire / Berkshire / Gloucestershire / Hertfordshire / Software training / training / support / 1st line support / 2nd line support /C# / Application Developer / Support / Application Support / .Net / Java / Oxford / Oxfordshire / Buckinghamshire / Berkshire / Gloucestershire / Hertfordshire
Job reference information
Advertiser Nigel Frank International Ltd
Contact Name Ben Townsend
Telephone + 44 191 230 1883 (Please reference IT Job Board when calling)
Reference 592.416.916_1403781401
Job reference information
Salary £35000 per annum + Package
Location Oxfordshire
Job Type Permanent
Date Posted 26-Jun-2014
Last Updated Date 27-Jun-2014
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