Application Support Analyst- Great Opportunity- Don't Miss Out

Application Support Analyst x3- Glasgow- Phenomenal Opportunity- Don't Miss out!

Application Support / 2 and 3rd line Application Support / SQL / SharePoint /.Net / Dynamics / Application Support Analyst / Application Support Engineer / C# / Commercial off the shelf applications / App Support

Application Support Analyst- Multiple Opportunities- Cathcart Associates have challenging and varied opportunities for Application Support Engineer's to join a highly successful global company head quartered in Glasgow.

My client, a hugely successful Scottish grown company have a number of vacancies for skilled application support engineers. Their application environment is very diverse, hence you will gain excellent in-depth knowledge across multiple application platforms including SharePoint, SQL, Dynamics CRM and .NET to name a few, hence these vacancies should interest any passionate, intelligent application support professionals who are looking to further their careers technically as well as professionally.

My client invests a lot of money in technology and their people; IT sits very close to the business and is at the forefront of what they do. I can't highlight how great theses opportunities are, so don't miss out as their genuinely career making.

As there are several positons I'd be keen to hear from Junior (12 months plus experience), mid level and senior application support professionals, a competitive salary is on offer, plus great benefits depending upon experience.

Key Responsibilities / Requirements:

** Provide 2nd and 3rd line support for a range of applications including Commercial off the shelf applications and more bespoke software applications

** Resolving application incidents, problems and requests for customers within agreed SLA's

** Produce documentation for customers and for internal use

**Good understanding of ITIL processes and their importance within a support environment would be advantageous, as would experience with a similar methodology.

** Great working knowledge in supporting applications such as SharePoint and / or Dynamics CRM and / or Microsoft .NET and SQL Server

** Experience in providing 2nd and 3rd line support for bespoke software applications

** Experience within a 2nd and 3rd line Application Support team covering bespoke and commercial off the shelf applications

For more information apply now, and call John McMahon Infrastructure and Support Consultant on 0131 510 1500.

Job reference information
Advertiser Cathcart Associates
Contact Name John McMahon
Telephone 0131 510 1500 (Please reference IT Job Board when calling)
Reference JM27814G_1409136970
Job reference information
Salary Great Benefits
Location Glasgow
Job Type Permanent
Date Posted 27-Aug-2014
Last Updated Date 27-Aug-2014
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