Helpdesk Jobs

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Helpdesk jobs

The increasing investment into the IT industry by both the public and private sectors in the UK is expected to result in a severe skills shortage over the next 10 years. During this period, an estimated 150,000 new IT professionals will be required each year to meet this demand, creating great opportunities for qualified and experienced IT professionals to advance their careers.

About Helpdesk Jobs

A helpdesk is usually designed to offer information, assistance and troubleshooting for computers, hardware and software applications. Because helpdesks appear in many corporations, helpdesk support jobs are also not just found in the IT sector. Most organisations have helpdesk support for end users, but also for internal staff using the installed systems.

Helpdesk jobs often involve telephone communications for delivering support, but increasingly this communication is being conducted via email and other online means such as blogs. A helpdesk job could either be offering support to computer-based systems, or developing applications for use on a helpdesk. Performance analysis and helpdesk technicians are also other examples of helpdesk jobs.

Helpdesk Job salaries

The average salaries for helpdesk jobs vary depending on seniority and responsibilities. A helpdesk job with lower responsibility such as a helpdesk operator can pay around £19,000, with more senior roles like helpdesk managers paying around £40,000 per year.

Companies and Institutions offering Helpdesk jobs

The IT Job Board site has numerous clients offering a wide variety of helpdesk support jobs. For example, numerous administrator, analyst and supervisor roles are available with many of top organisations in the United Kingdom such as Arts Council England, and Accenture.

Search for Helpdesk jobs

Search for helpdesk jobs on The IT Job Board to find the latest career opportunities for qualified and experienced professionals.